Skip to content
Currently only open to customers shopping from Denmark
  • Shop
    Shop
    • Kitchen
      Kitchen
      • Tableware
      • Drinkware
      • Kitchen textiles
      • Accessories
      • Bins
    • Lighting
      Lighting
      • Bulbs, cords & sockets
      • Floor lamps
      • Lamp shades & bases
      • Pendant lamps
      • String lights
      • Table lamps
      • Wall lamps
    • Home decor
      Home decor
      • Vases
      • Planters
      • Mirrors
      • Tealight holders & candle holders
      • Candles & LED candles
      • Hurricanes
      • Decorative items
      • Bathroom accessories
    • Furniture
      Furniture
      • Tables
      • Seating
      • Bookcases & shelving
      • Cabinets & sideboards
      • Knobs & handles
      • Racks, hangers & hooks
    • Home textiles
      Home textiles
      • Cushion covers
      • Cushion filling
      • Seat cushions
      • Throws & blankets
      • Rugs & door mats
      • Curtains
      • Towels
      • Bags, purses & shoppers
    • Storage
      Storage
      • Natural baskets
      • Storage boxes
      • Wire baskets
    • Outdoor
      Outdoor
      • Outdoor furniture
      • Flowerpots
      • Various
  • News
  • Inspiration
Log in
  • Facebook
  • Pinterest
  • Instagram
HousedoctorHousedoctor
  • Shop
    Kitchen
    • Tableware
    • Drinkware
    • Kitchen textiles
    • Accessories
    • Bins
    Lighting
    • Bulbs, cords & sockets
    • Floor lamps
    • Lamp shades & bases
    • Pendant lamps
    • String lights
    • Table lamps
    • Wall lamps
    Home decor
    • Vases
    • Planters
    • Mirrors
    • Tealight holders & candle holders
    • Candles & LED candles
    • Hurricanes
    • Decorative items
    • Bathroom accessories
    Furniture
    • Tables
    • Seating
    • Bookcases & shelving
    • Cabinets & sideboards
    • Knobs & handles
    • Racks, hangers & hooks
    Home textiles
    • Cushion covers
    • Cushion filling
    • Seat cushions
    • Throws & blankets
    • Rugs & door mats
    • Curtains
    • Towels
    • Bags, purses & shoppers
    Storage
    • Natural baskets
    • Storage boxes
    • Wire baskets
    Outdoor
    • Outdoor furniture
    • Flowerpots
    • Various
  • News
  • Inspiration
Log in
Cart
Access Denied
IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts

Delivery & returns

_

Create return
If you wish to make a return, please log onto our return portal using your e-mail and order number. Mark the products you want to return and follow the instructions.

Create a return here.


Right of cancellation
You can return an item within 14 days of receiving it. You cannot cancel your purchase by refusing to pick it up or by not accepting it upon delivery. You can, however, cancel your purchase by returning it within 14 days.


Return shipping costs
If you wish to make a full or partial return, the standard return shipping cost and other fees associated with the return must be paid by you. The standard return shipping cost is 49 DKK which will be deducted from your refund when we have registered your return. Make sure to wrap the item securely as you carry the risk until we receive the item. We recommend you use track & trace.

Due to their large size, some items cannot be sent by regular delivery. The carrier Dachser handles returns of most pieces of furniture such as sofas, dinner tables, cabinets, chairs etc. The shipping cost for this type of return is 349 DKK. To create a return with Dachser, please contact us at hello@housedoctor.com.


Return rules
The item must be in a 100% resalable condition. If we determine that the returned item has been damaged or its value has been decreased, this will be deducted from the total refund. The original packaging must be intact. Please note that we do not receive returns for parcel shops, post office or via DAO.


Refund
You will be refunded to your original method of payment.

You will receive a confirmation via e-mail when we have registered your return. Please note that it can take up to 14 days for the amount to be refunded. If you have not received the refund after 14 days, please send an e-mail to our customer service.

Invalid password
Enter

CUSTOMER SERVICE

Contact

B2B login

FAQ

Competition terms

Privacy policy

ABOUT HOUSE DOCTOR

About

Inspiration

Anniversary

Business

Press

Career

VISIT OUR OTHER BRANDS

byNORD

Meraki

Nicolas Vahé

JOIN US ON SOCIAL MEDIA

  • Facebook
  • Pinterest
  • Instagram
  • Follow us on social media!
© 2023, Housedoctor. Powered by Shopify
Payment methods
  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Visa
  • Choosing a selection results in a full page refresh.
Are you in the right place?

Please choose your country and preferred language to continue.

Powered by orbe.app

English
  • English
ETranslate
English
  • English
ETranslate
EUR
  • AED
  • AUD
  • CAD
  • CHF
  • CZK
  • DKK
  • EUR
  • GBP
  • HKD
  • ILS
  • JPY
  • KRW
  • MYR
  • NZD
  • PLN
  • SEK
  • SGD
  • USD
ETranslate
EUR
/
English
English
  • English
EUR
  • AED
  • AUD
  • CAD
  • CHF
  • CZK
  • DKK
  • EUR
  • GBP
  • HKD
  • ILS
  • JPY
  • KRW
  • MYR
  • NZD
  • PLN
  • SEK
  • SGD
  • USD
ETranslate
EUR
/
English
Language
English
  • English
Currency
EUR
  • AED
  • AUD
  • CAD
  • CHF
  • CZK
  • DKK
  • EUR
  • GBP
  • HKD
  • ILS
  • JPY
  • KRW
  • MYR
  • NZD
  • PLN
  • SEK
  • SGD
  • USD
Cancel
ETranslate